Privacy Policy

At LeadForward, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or engage with our leadership development programs.

We are committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Cyprus and the European Union.

Last updated: November 15, 2025

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you express interest in our programs, contact us through forms, or engage with our services. This may include:

Your name, email address, and phone number when you submit a contact form
Information about your leadership goals and professional background when inquiring about programs
Payment and billing information when enrolling in programs (processed securely through third-party payment providers)
Communications and correspondence when you interact with our team

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information through cookies and similar technologies:

Device information, including IP address, browser type, and operating system
Usage data, such as pages visited, time spent on pages, and navigation patterns
Referral sources and how you arrived at our website
Cookie identifiers and similar tracking technologies (see our Cookie Policy for details)

Legal Basis for Processing

We process your personal data based on several legal grounds, including your consent (when you submit forms or accept cookies), contractual necessity (to provide services you request), legitimate interests (to improve our services and communicate relevant information), and legal obligations (to comply with applicable laws and regulations).

How We Use Your Information

Primary Purposes

We use the information we collect for legitimate business purposes, including:

Responding to inquiries: To answer your questions and provide information about our leadership development programs
Delivering services: To provide and deliver the programs and services you request
Processing transactions: To handle enrollment, payments, and program administration
Communication: To send you important updates, program information, and respond to your communications
Website improvement: To analyze usage patterns and enhance the user experience on our website
Program development: To improve our leadership development offerings based on feedback and needs

Marketing Communications

With your consent, we may send you marketing communications about our programs, upcoming workshops, and relevant leadership development resources. You can opt out of marketing communications at any time by:

Clicking the unsubscribe link in any marketing email
Contacting us directly through our Contact page

Analytics and Website Improvement

We use analytics tools to understand how visitors use our website, which helps us improve content, navigation, and user experience. This data is aggregated and anonymized where possible. We may use services like Google Analytics, which has its own privacy policies governing data collection and use.

Data Sharing and Third Parties

Limited Sharing Practices

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service providers: With trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients (such as payment processors, email service providers, and analytics platforms)
Legal requirements: When required by law, legal process, or government request, or to protect our rights, property, or safety
Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
With your consent: When you explicitly authorize us to share your information for a specific purpose

Third-Party Service Providers

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify. They are required to maintain appropriate security measures and comply with applicable data protection regulations.

Data Protection and Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Secure data transmission using encryption protocols (SSL/TLS)
Secure storage systems with access controls and authentication
Regular security assessments and monitoring for potential vulnerabilities
Limited access to personal data on a need-to-know basis
Staff training on data protection and privacy practices

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we securely delete or anonymize your data. The retention period varies depending on the type of data and the purpose for which it was collected.

Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authorities within the timeframe required by applicable law. We have procedures in place to detect, report, and investigate security incidents.

Your Privacy Rights

Under the GDPR and other applicable data protection laws, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
Right to Erasure: You can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected.
Right to Restrict Processing: You can request that we limit how we use your personal data in certain situations.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used format and transmit it to another organization.
Right to Object: You can object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
Right to Withdraw Consent: Where we process data based on your consent, you can withdraw that consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe we have violated your data protection rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within one month, though this period may be extended by two additional months in complex cases. We may need to verify your identity before fulfilling your request.

There is no charge for exercising most of these rights, though we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Additional Information

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

International Data Transfers

Your personal data is primarily stored and processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@domain.com
Address: 156 Ledra Street, 1011 Nicosia, Cyprus
Phone: +357 22 658 914

You can also reach us through our Contact page. We aim to respond to all inquiries within one business day.